Testimony From Joshua, DHL Malaysia
“Hi guys this is Joshua
I’m from DHL Data Management Global
Network Operations and
we have been Mymaxpro’s customers for
some time already
We started early this year (2021)
and here just give some
reviews about the services we’ve received so far
So just to give a brief background of
what we do here practically data
management we deal much with data entry
We have a team size of a few hundred agents and
unfortunately when the lockdown hit when
the pandemic hit last year everyone had
to work remotely
And hence the need for
individual machines for each one each
and one of our agents
So we managed to survive last year
but DHL being DHL while most
cutting down their stuffing
We were increasing our headcounts and I would
say at a massive scale by the hundreds
And that led to a need for additional machines
So generally what we do is we purchase
additional machines but
to add to the series of unfortunate events
Globally due to demand and supply
there’s been a shortage of semiconductors
I mean there still is and
there was at the point of time quite a major impact
And we needed to hire these new agents and
we needed machines
So we were kind of in a desperate situation
so we went out looking for vendors to
help support us in rental machines
refurbished machines and stuff like that
for on a temporary basis
until we received our machines
We’ve worked with a few in the past
very difficult or very tedious processes
turnaround times are very slow
I think early this year
by accident, we stumbled upon Mymaxpro
on Google to be honest
I think my director at that time
gave Mr. Yeap a call and just
spoke to him in terms of this is what we needed
To our surprise to be honest
it’s not at the reactive time we required but
within the next few days
we have already received updates
on the available machines according to what we need
And if i’m not drawing us
within the two-week period
we got the machines that we required.
Currently we hold around 150
200 machines from Mymaxpro.
To be honest the whole process from the
start when we got affiliated with them
until today while we’re still using
their services it’s been amazing right.
Speaking from experience of working
with different vendors when it came to
IT equipment from turnaround times
to the way they react to our needs
from a business to business perspective
Mymaxpro has surpassed that all”
-Joshua, DHL Malaysia
We Understand Running a business comes with Unpredictable challenges.
However Windows software errors, outdated equipment or
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For more than 12 years MyMaxPro was able to transform the performance of (hundreds / thousands) malysian companies by providing them with high quality IT equipment and supporting them with fast and professional service.
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